The introduction of new technologies provokes a wide range of feelings among the public — from fears and doubts to enthusiastic acceptance and desire to improve them further. So it was with chatbots, the first samples of which appeared almost 30 years ago. Doubts about their use in business dissipated very quickly due to their undeniable advantages in relation to the use of human labor.
Therefore, it is not surprising that the new generation of chatbots, ChatGPT, was met with such enthusiasm and willingness to integrate it into the workflows of different industries. Companies began to look for a way to put GPT at service to increase their competitiveness. Already implemented projects from such experts in the field of ChatGPT development services as CHI Software, Intercom, Appy Pie, and others testify to their explosive popularity among users. What can developer companies offer for business in 2023–24?
The Main Mission of Chat Bots
The exchange of information with consumers in traditional commerce is carried out with the help of consultants or sales reps. Replacing them with artificial intelligence and teaching AI to have equal dialogues with a person was a real challenge. After all, the first chatbots appeared back in the mid-1990s, when AI-based technologies were still quite simplified.
Over the years, the development teams have made such a big leap in improvements of the AI that many users admit today that they are sometimes more interested in chatting with ChatGPT than with other people. And this is not surprising, because Artificial superintelligence (ASI), which is the next stage in the development of AI, will be much smarter and more resourceful than people. As AI Researcher Vijay Kanade notes, the intelligence of such super AI systems will be even higher than that of the greatest minds of mankind. This means that communication with such a virtual companion will provide a lot of insights and a real pleasure.
How to Choose ChatGPT Application Development Company
Due to the popularity of the trend towards creating GPT-based applications, you will find many companies offering their services in the software market. However, most of them came into this niche quite recently, seeing an increase in demand as an opportunity to earn money. In order not to waste time and resources on non-professionals, it is better to get acquainted with the projects that the software development companies have already launched. Download the available applications that they have developed and evaluate these apps as an ordinary user:
- How satisfied are you with the service of the Chatbot?
- Does it significantly change the user experience or not?
- Is it worth the money that the developers ask for their work?
If you answer ‘yes’ to all questions, it is worth investing in the development and integration of this company’s ChatGPT into your business. If it seems to you that this technology does not work convincingly, it is better to look for other ChatGPT development companies.
Top 5 Development Companies with Original ChatGPT Solutions
If you would like to partner with trusted companies whose experience in developing Chatbots is highly appreciated by customers, experts, and consumers, learn more about the following development teams.
|Company||Year of Foundation||Number of Specialists||Certification||Sphere of Expertise|
|CHI Software||2006||800+||ISO-certified company||ChatGPT SolutionsAI & Machine LearningInternet of ThingsBig Data & AnalyticsCloud Computing|
|Intercom||2011||1,000+||ISO-certified company||AI BotAI Help Desk|
|Tidio||2013||180+||No||ChatbotsHelp DeskLive Chats|
|Drift||2015||550||U.S. Department of Commerce||Conversational AIConversational CloudConversational Service|
|Appy Pie||2015||300||ISO-certified company||Chatbot BuilderApp BuilderWebsite Builder|
ChatGPT Use Cases from the Best Development Companies
To determine the ChatGPT use case that is best suited for your business, take a look at the already implemented projects. This will give you new ideas and help to choose the option that will increase your competitiveness the most.
One of the CHI Software projects is an application for a cosmetic retailer that allows users to receive personalized recommendations from ChatGPT when choosing beauty products. To do this, the user uploads their selfie, and AI analyzes the photo according to different parameters and selects the most suitable products. The user not only receives full recommendations from ChatGPT with explanations but also can ask clarifying questions.
The company created its customer service bot to test the new GPT technology and named it Fin. It can be used to answer website visitors about all aspects of the company’s activities. When giving answers, the Chatbot also refers to the necessary sections on the site or blog articles. If the question is raised in relation to information that Fin does not have, it redirects the inquiry to the customer support service.
The development team proposes an AI-based Chatbot named Lyro. It can answer 70% of the questions asked by visitors to e-commerce websites. The speed of its responses is much faster than a human: less than 15 seconds compared to 2 minutes of a live operator.
The company offers to use ChatGPT to help the support team. In this case, ChatGPT does not directly respond to the visitor but suggests the best responses to sales reps. The duty manager can immediately send it to the visitor, customize or write their own answer.
The company has integrated ChatGPT technology into its AI Chatbot Builder. It helps create human-like interactions for website visitors and answer more complex questions than before. Response speed improves the user experience because visitors don’t have to wait long for customer support to respond.
These are just a few of the ideas that you can easily integrate into your workflow with the help of the best ChatGPT development companies. And since the potential of this technology is very high, you can create your own unique ChatGPT solution, which will become not only the highlight of your company but also the basis for the implementation of more complex technologies that will soon appear in the software market.
Citeste articolul integral / Read the full article >>> CFE-EUTAX